Learning Experience (LX) and Instructional Design
I build courses, train and examine business models for learning potential. I have formally trained multiple designers and strategists via seminars, one-on-one sessions, mentorship or full training programs.
I am a seasoned speaker at industry training events on a range of design and strategy topics, such as:
WPP Connect, The impact of AI on CX
Communications Council, Provoking Behavioural Change
UX In Higher Education conference, Service Ecosystems and the role of UX
Customer 360, Designing change – Preparing your organisation for post-channel CX
Martech Symposium, Marketing automation in a non-automated world
V21 Digital Summit, Breaking down the barriers to innovation in Australia
Mumbrella 360, Masterclass in experience strategy and storytelling for researchers
Cannes Lions Festival of Creativity, The future of work - how creative leadership can inspire new experiences to support future needs
In 2020 I designed the Future of Doing course with the Berlin School of Creative Leadership and in 2022 I achieved my MicroMasters in Instructional Design and Technology, which I combine with my experience in training high performing teams and implementing a culture of learning. My background in innovation has also resulted in future-focussed frameworks to guide how LX will evolve in future.
Select case studies
Creating a culture of learning at a large scale digital agency
Cannes Lions Festival of Creativity Instructor
Creating inclusive learning models
To find out more about my approach and to discuss case studies, please get in touch.
Free tools
Using Bloom's Taxonomy to articulate learning outcomes
Introduction to learning theories