Training tool: introduction to UX
There are many stakeholders who have had very little foundation in Human Centred Design (HCD) and need clarity on what each experience practice does.
This document provides some foundation in the history of UX, the difference between CX, UX and UI, as well as typical UX/UI activities and deliverables in each phase of the double diamond.
UX can be explained in many ways and practice areas can be divided along different lines. This is a presentation I use to help beginners to understand the basics, from my perspective.
