Guest speaker — Tracy Brown, CX and EX Consultant — TLB Consulting

All in Guest speaker

Recounting my career journey on the All in Skills podcast

Feb 15

Feb 15 Recounting my career journey on the All in Skills podcast

Podcast, Perspective, Guest speaker

Interview with RMIT University’s FORWARD SkillsCast

Aug 17

Aug 17 Interview with RMIT University’s FORWARD SkillsCast

News, Podcast, Opinion, Guest speaker

Designing and delivering executive learning at Cannes Lions

Jun 26

Jun 26 Designing and delivering executive learning at Cannes Lions

Event, News, LX, Guest speaker

WPP Connect talk about the impact of AI on CX

Mar 8

Mar 8 WPP Connect talk about the impact of AI on CX

Event, Guest speaker

Communications Council talk on provoking behavioural change

Sep 22

Sep 22 Communications Council talk on provoking behavioural change

Event, Guest speaker

Speaking at the UX In Higher Education conference about how to use service design thinking

Aug 30

Aug 30 Speaking at the UX In Higher Education conference about how to use service design thinking

Event, Guest speaker

Speaking at Customer 360 about 'Designing change – Preparing your organisation for post-channel CX'

May 21

May 21 Speaking at Customer 360 about 'Designing change – Preparing your organisation for post-channel CX'

Event, Guest speaker

Martech Symposium talk about marketing automation  in a non-automated world

Nov 23

Nov 23 Martech Symposium talk about marketing automation  in a non-automated world

Event, Guest speaker

Sitecore Marginal Gains Webinar about 'Mapping the illogical consumer'

Nov 21

Nov 21 Sitecore Marginal Gains Webinar about 'Mapping the illogical consumer'

Event, Guest speaker

V21 Digital Summit talk about breaking down the barriers to innovation in Australia

Oct 21

Oct 21 V21 Digital Summit talk about breaking down the barriers to innovation in Australia

Event, Guest speaker

Mumbrella 360 masterclass in experience strategy and storytelling for researchers

Jun 21

Jun 21 Mumbrella 360 masterclass in experience strategy and storytelling for researchers

Event, Guest speaker