CX capability named a leader by independent research firm

I was given the job of building a CX capability for AKQA in APAC in 2017 and it has contributed to an impeccable result; the agency has been globally recognised with the highest scores possible in the Customer Experience Strategy Services, Experience Design Services, Vision and Road Map, Client Co-Innovation Strategy, Market and Thought Leadership, and Partner Strategy criteria in The Forrester Wave™: Midsize Digital Experience Agencies, Q4 2018 report.

It was great being a part of the global leadership team responsible for building these capabilities and achieving such a great result. 

Read more about it here.